Union Real Estate Leasing Agents work to keep multi-family properties occupied with satisfied tenants. Leasing Agents are responsible for the day-to-day management leasing activities like managing viewings, preparing leases, and answering service requests. Leasing Agents work with the residential property management staff. The job is ideal for someone that is organized, friendly, and able to multitask.
Major Duties and Responsibilities:
- Leasing and Marketing
- Respond to prospective tenants’ calls and emails.
- Coordinate apartment showings. Present properties and amenities in a positive light to prospective tenants to help secure rental agreements.
- Run credit and background reports on prospective tenants
- Prepare, process, and maintain rental documents.
- Understand and comply with Fair Housing Laws and all company rules and regulations.
- Maintain an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, availability, lease expirations, square footage, etc.
- Add and update apartment availability on rental listing sites including our website
- Provide excellent customer service to tenants and prospects.
- Completes market surveys as requested by the Property Manager, monitors area trends and stays current on the needs of prospective renters. Seek and analyze competitor marketing and sales materials both on and offline.
Administrative:
- Assist residents with maintenance service requests. Enter service requests into the software and pass all service requests to maintenance personnel.
- Schedule move-ins and move-outs in order to make transitions smoother in residency.
- Maintain open and consistent communication with the Maintenance Staff, The Operations Manager and the Director of Residential
- Familiarize and reference to the accounting system for a financial overview for tenants
- Complete other projects and tasks as assigned and prioritized by the Property Manager or the Director of Residential Management.
Preferred Qualifications and Skills:
- Experience in property management, leasing, or other real estate work preferred
- Basic to intermediate knowledge of common software programs like Office, Excel, Outlook/Gmail, Smartsheet
- Excellent communication and interpersonal skills.
- Multitasking and time management skills
- Personable, professional, outgoing
- Collaboration and teamwork abilities
Work Hours:
- 8:30am to 4:30pm, Monday through Friday and able to take emergency calls 24/7.
Salary:
- $35,000-$40,00
License/Certification:
- Driver’s license, Auto insurance (Required) and PA Real Estate license